My account
- How can I change my password?
- Is it possible to change the payment method for an outstanding payment?
- What is the difference between internal and external order numbers?
- Where are my previous orders?
- Can I file an alternative delivery address?
- What should I do if I forget my password?
- Why is my e-mail address not recognised under 'Forgotten password?'
- Can I see all of my orders in the order history?
- Can you place a previous order into the shopping cart again?
- What can I do in case of visualisation problems?
- What can I do if I cannot log in?
- Do I need a customer number if I want to register?
- Where can I define my user name and/or change this name?
- What are the benefits of registering?
- Is my information managed securely?