You can see if we have received your order directly in the confirmation page displayed after you place the order, as well as in the confirmation email that is sent immediately afterwards. As a registered customer, you can find all further details at any time in your order history under the [My orders] menu item in your account. There, you will find a list of all the orders you’ve placed over the last few years – regardless of whether you placed them online or by telephone. You can check the current status of your order or add previous orders to your basket with just one click using the [Reorder] button.