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Return shipment and exchange

  • Goods returned? - This is how to receive your refund
  • Information acc. to ElektroG about the disposal of electrical/electronic devices
  • Can I return items that I bought at a workwearstore?
  • How should returns be packaged?
  • What should I do if the delivered items are defective or do not meet my expectations?
  • I have no returns form. What should I do?
  • Are refined products excluded from exchange?
  • What is not permitted for exchange?
  • I have received the wrong size or colour. How should I proceed?
  • How do returns work?
  • How long do I have to exchange items?
  • Can I return ordered goods?
  • How much do returns cost?
  • I have not yet received a credit note/exchange delivery for my returned goods. How can I proceed?
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Strauss Deutschland

GmbH & Co. KG

Frankfurter Straße 98 - 108

63599 Biebergemünd

Phone 0 60 50 / 97 10 12
Fax 0 60 50 / 97 10 90
Mail info@strauss.de
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