My parcel has not arrived. What happens next? Please check the status of your parcel via parcel tracking. Your parcel has the status delivered and can still not be found? Please feel free to contact us via our contact form. Related articles Is it possible to track my delivery? My parcel arrived damaged and/or taped by the shipping company. What can I do? Can I have my order sent to another address after completing the order process? Part of my order has not been delivered. When will the rest of my items arrive? I have not yet received a credit note/exchange delivery for my returned goods. How can I proceed?