Please use our contact form to report your damaged package.
For processing, please provide us with the following information:
- photos of the damaged parcel
- item number and quantity of any missing items
- information as to whether your parcel was accepted by you personally or whether it was dropped off.
Our tip for future deliveries: Speak to the driver about the damage and make a note of it on your signature. Is the damage significant? Refuse acceptance and inform us via the contact form.